XCEL COACHING

The One Customer to Fire

Doesn’t every Business have one customer they’d like to fire? You know the one: the customer who complains a lot, thinks your price is too high, pays late, wants you to go the extra mile for free, and has never referred your business to anyone else.  Customers like...

The Right Way to Bonus Managers in your Service Business

If you’re a service business looking to scale beyond $1M in revenue, working with a business coach or leveraging business strategy coaching can help you design smarter systems for growth. can help you design smarter systems for growth, working with a business coach or...

Business Coaching: The 10X Move

Running a small business is no small feat. You’re juggling everything—marketing, sales, customer service, hiring, finances and the endless stream of challenges that pop up when you least expect them. It’s easy to feel overwhelmed, stuck or discouraged, even when...

Don’t Just Work Harder, Communicate Better

When it comes to getting more done in a day, it’s easy to focus on things like time management or setting better goals. But here’s the game-changer that’s rarely talked about: communication. Being a strong communicator can boost your productivity in ways you never...