Some teams struggle with drama, reducing productivity and morale. Assessing an entire team using, for example, DISC or Kolbe, enables a team to learn a couple of really important things. One, it creates sensitivity to why some people struggle to communicate with one another. It helps them to recognize and adapt to the different work styles that each of us brings to the office. Two, it gives a team a new language it can use to diagnose teamwork problems. Three, team debriefs are great “team building” exercises, fun, informative and bonding.

I think one of the most important tools here is an EQ assessment. There’s a high correlation between leaders who possess high EQ and leadership success. DISC, Kolbe, Strengths Finders and others are also useful in developing future leaders.