XCEL COACHING

AMAZING YOUR CUSTOMERS: FIRST THINGS FIRST

If you’re a business owner, you’ve undoubtedly been advised to “wow your customers” with thoughtful or even gimmicky ideas designed to make doing business with your company memorable.  I’m not arguing against finding ways to wow customers so that they buy...

PRODUCTIVITY, PROFITS AND SANITY

Picture this: you, the mighty business owner, battling through the daily grind, armed with nothing but a to-do list and a can of Red Bull. In such a whirlwind, worrying about productivity seems secondary. Who has time to worry about productivity when the whole...