Private Business Coaching

Art’s skilled and personal one-on-one business coaching approach enables his clients to achieve their professional and personal goals faster than they ever thought possible. His approach offers his clients four benefits rarely found in other coaches

Deep, insightful wisdom: 45 years of real-world business experience running global organizations, developing leaders, and coaching entrepreneurs translates to real-world solutions for the unceasing challenges of running a business.

Provocative Accountability: Art’s job is to ask tough questions, to uncover the logical and emotional roadblocks to success, and to provoke his clients to push themselves out of their comfort zone. He takes this aspect of coaching seriously.

Passion: Art loves what he does and believes his sole purpose is to change the lives of his clients for the better. It’s what gets him fired up every day.

The Power of Hope: Business can beat you down, making each day a test of survival. Art’s skilled at renewing the enthusiasm and focus business owners need to thrive in the face of adversity.

Because every client is different and facing unique challenges in their particular industry, Art customizes his coaching and offers flexible small business coaching packages to deliver early returns for his clients. Ultimately Art helps his clients get more done in less time, with higher satisfaction and confidence.

Art’s ability to effectively engage his clients and produce outstanding results for them led to his being named “Coach of the Year” in 2019 by the Focalpoint Coaching franchise.

Most of Art’s clients prefer bi-monthly one-on-one business coaching sessions – two working sessions a month of 90 minutes each. But Art will design a program that meets your needs for urgency and scope. You can easily get started by booking a business coaching session to begin your growth journey.

Office Manager Training & Certification

Art received his MBA from Cornell in Operations & Finance and in the 30 years after spent the bulk of his time in operations management in the service sector. Art loves bringing people, processes and technology together to create outstanding customer experiences. Art knows that operations is “the glue that holds companies together” and the role of Operations Manager is a key one in any business.

But if you’re an Operations Manager or Office Manager (e.g., an OM) in a small business, where do you go to get training? How do you up-level your skills to become more effective in your current role and position yourself for additional leadership responsibility? The reality is that in the US there are very few avenues for OM’s to get training in the specific skills and knowledge needed to become expert in the role.

Hence the Office Manager Certification class was born. 12 hours of virtual, high-quality learning and interaction, organized into 4 main topical areas:

The Office Manager: The Role, its Mission and Role Clarity in your business
Managing the Team: How to hire, motivate, delegate to and lead others
Managing the Work: How to organize and monitor the work via processes, standards and metrics
Managing the Customer: How to oversee sales, scheduling and customer service

This course is run once a year for the general public, but can be delivered to a team on a custom basis.

Assessments & Debriefs

Some of the most impactful tools in Art’s inventory are assessments, such as DISC, EQ, Motivators, and Kolbe. Art is a certified Kolbe Consultant, as well as skilled in the use of DISC with individuals and teams.

Art believes that self-mastery is the key to long-term success, and assessments like those mentioned above are instrumental in helping his clients understand the pros and cons of their go-to behaviors and habits. After all, the results of assessments like these are the client’s truth, in their own words, free from bias.

For individuals, Art typically sells assessments with a 60-90 minute debrief. Clients get so much more out of these debriefs than simply reading the long, detailed assessment report, because these debriefs focus on how you can apply these new insights into the relationships that govern daily life and work.

The combination of affective assessments (DISC, EQ) and conative assessments (Kolbe) allow us to understand how we function best and to embrace the power of being the person we are meant to be. And once we understand that, we embrace learning how to make the best use of the innate talents of the people we’re working with, to ensure that we have “the right people on the bus, in the right seats.”

FAQs

What is included in business coaching and mentoring services?

Business coaching and mentoring services provide personalized guidance to help business owners clarify their goals, solve challenges, improve leadership, and build stronger systems for growth. At Xcel Coaching, coaching is customized to each client’s business rather than following a one-size-fits-all program. Sessions may focus on business strategy, revenue growth, operations, cash flow, profitability, leadership, team performance, and accountability. Clients receive practical guidance, questions, tools, and exercises designed to turn challenges into specific actions. Coaching can be conducted face-to-face or virtually, with many clients choosing two 90-minute sessions each month.

How can I book a business coaching session?

You can book a business coaching session with Xcel Coaching by starting with a free 30-minute consultation. This initial conversation provides an opportunity to discuss your business, current challenges, goals, and the type of coaching support you may need. Xcel Coaching can then recommend an approach based on your specific situation rather than applying a standard program to every client. You can get started through the Xcel Coaching contact page or contact the business directly by phone or email.

How does a leadership coach help entrepreneurs?

A leadership coach helps entrepreneurs become more effective leaders by improving decision-making, communication, accountability, team management, and their ability to turn a business vision into action. At Xcel Coaching, leadership development is an important part of business coaching, helping owners become more confident and capable of engaging, motivating, and leading their teams. Coaching can also address challenges such as delegation, workplace culture, hiring, and putting the right people in the right roles. The goal is to help entrepreneurs strengthen their leadership while building a business that performs effectively without depending entirely on the owner.

What do small business coaching services include?

Small business coaching services typically include personalized guidance on the challenges and opportunities affecting a business. At Xcel Coaching, services can cover goal setting, business strategy, revenue growth, operations, cash flow, profitability, leadership, team development, productivity, and accountability. Coaching is customized because each business has different needs, obstacles, and growth objectives. Sessions are designed to work on the business, helping owners evaluate problems, explore options, make decisions, and identify specific actions for improvement. Xcel Coaching also uses tools, exercises, and templates to support the coaching process and help clients make measurable progress.

What are entrepreneur coaching services and who are they for?

Entrepreneur coaching services are designed to help business owners and entrepreneurs make better decisions, overcome business challenges, develop leadership skills, and create a clearer path toward growth. They can be valuable for entrepreneurs who feel overwhelmed by day-to-day responsibilities, need an objective perspective, want to improve business performance, or are preparing to scale. Xcel Coaching works with small business owners and their teams, particularly businesses that need support with areas such as strategy, leadership, operations, revenue, profitability, and team performance. The coaching approach is customized to the entrepreneur’s goals and the specific challenges facing their business.